We follow 14 days Replacement Policy.
This policy states that any product ordered from our website can be replaced under the following conditions:
- You have received a damaged/defective product or a product that does not comply with the specifications as per your original order.
- Damage due to mishandling of the product by customer is not covered under this policy.
- For replacement, you have to post a query to email@example.com within 14 days from the date of order placed.
- The mail should contain your name, product name, order number, detail of damage/defect, and 4 no. of good quality photographs of damaged/defective product emphasizing the damage/defect from different angles.
- Your query will be responded within 24 business hours and replacement (if approved) will be initiated.